Confederation Trail Shuttle Booking Request Form – MacQueen’s Bike Shop & Island Tours

Number of travelers

Travelers

Primary Traveler

Full Name *

Principal Traveler Info

Email *

Transfers

The basic price of the service is based on the departure from/return to MacQueen's
Pickup/drop-off is available from Charlottetown hotels for $20.00 + HST/stop

Transfer #1

Transfer #1 - Routes

Pick-up date 1

Hotel Name 1

Hotel Address 1

Fill the fields if you need the pickup/dropoff service from Charlottetown Hotels

Transfer #2

Transfer #2 - Routes

Pick-up date 2

Hotel Name 2

Hotel Address

Fill the fields if you need the pickup/dropoff service from Charlottetown Hotels

Transfer #3

Transfer #3 - Routes

Pick-up date 3

Hotel Name 3

Hotel Address 3

Fill the fields if you need the pickup/dropoff service from Charlottetown Hotels

Total: 0 CAD (+HST)

Payment Information

A personal credit card guarantee is required to confirm your service. Third party credit cards are not accepted.
Your Credit Card Number, Security Code and Card Expiration Date will automatically encrypt

Cardholder *

Visa/MC Credit Card Number (no spaces, no dashes) *

Security code *

Card Expiration Date

Street Number *

Street Name *

Phone Number *

Postal Code *

Notes & Comments

Reservation requests cannot be processed without a completed form. If MacQueen's confirms my request as submitted, I agree to have MacQueen's pre-authorize and charge the credit card submitted to pay applicable cancellation fees if scheduled services are cancelled after confirmation of the service, or up to the full published transfer fee + delay fees + HST if I fail to be present for pickup at the specified location/date/time of my reservation. I understand cash payment is the preferred local form of payment and should be delivered to the designated driver at the start of my service.

Deposit

A personal credit card guarantee is required to confirm your booking request. If your request is confirmed as submitted, your credit card will be stored in a vault. It will only be used in the event your booking is cancelled or you fail to present per schedule at the designated location after confirmation (no-show/delay).

Final Payment

Payment for confirmed services is accepted in cash. Payment must be negotiated in full locally in cash with the driver assigned to your service before the service is delivered.

Confirmation
Shuttle and transfer requests are accepted on a first-come, first-serve basis and are subject to availability at the time of booking. If your request can be fulfilled as submitted, MacQueen’s will respond via return email with a written confirmation for the service. If an alternative date/time is necessary, that option will be presented to travelers for consideration prior to proceeding to confirm alternative arrangements. No payments will be processed or accepted until the day of the service, with the exception of cancellation penalties, which are processed on notification according to the # of days remaining prior to the scheduled initiation of the service.

Cancellation
Our summer season on Prince Edward Island is relatively short, and cancelled bookings impact our operation and bottom line. To avoid cancellation penalties, avoid reserving services before your travel is confirmed. If visiting PEI, consider cancellation insurance to protect your travel investment from unforeseen circumstances including, but not limited to, weather, illness, injury or changes to your travel schedule..

Cancellation Notice
(# days prior to service start date)

31+

15-30

8-14

7 or fewer

Cancellation Penalty

(% of total service)

25% + HST

50% + HST

75% + HST

100% + HST

Cancellation refers to full or partial cancellation of services, including date or vehicle changes.
Applicable advance cancellation penalties will be applied to your credit card upon confirmation of your written (digital) cancellation request in our system or upon no-show for the service. Email cancellation to: info@macqueens.com and rentals@macqueens.com

Conditions
MacQueen’s Bike Shop and Island Tours assumes no responsibility, however caused, for injury, loss or damage to person or property in connection with any service resulting directly from the following: acts of God, detention, annoyance, terrorism, thefts, pilferage, civil disturbances, government restrictions or regulations, strikes, delays and expenses arising from quarantine, failure of any means of conveyance to arrive or depart as scheduled, discrepancies or change in transit or accommodation services over which we have no control or other financial loss whether to persons or property arising out of certain risks and danger which may occur during your holiday, including but not limited to the hazards of activities in general. Our contract is for the transfer of bikes/passengers/baggage only. The traveler agrees that he/she will be present at designated pickup point for loading a minimum of 15 minutes prior to departure. Local cash payments are preferred, and should be presented to your driver on initiation of the service. Client delays are assessed a $50.00 + HST/hour supplement and must be notified in advance to MacQueen’s. Drivers will wait up to 30 minutes at designated pickup locations, after which shuttle + 30 minute delay charges + HST may be processed in full on the client credit card, and passengers will be considered no-show, releasing the driver to return to their point of origin.